Fraktpolicy
ORDER PROCESSING
Order Processing Time: 2-3 business days.
International Standard Shipping: 6 to 25 business days (Depends on your country, please check the delivery countries and reference time below)
All orders are shipped within 2-3 business days of receipt (Monday to Friday 9 am to 5 pm GMT). Orders placed after 4 pm on Friday will be processed the following Monday. We use international express to deliver our orders. If the carrier provides a tracking number, we will update your order status with the tracking information.
You can also track your package on our Order Tracking page!
INTERNATIONAL SHIPPING
We offer international shipping to the following countries:
Sweden |
United Kingdom |
Canada |
Australia |
Orders over £150 qualify for free shipping to all listed countries. Shipping fees apply to orders under £150. Shipping costs are calculated at checkout.
We do not provide delivery services to any country other than the above. Please check carefully whether your order address is included in the above countries before placing an order.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country and are the responsibility of the customer. Lovelyreborn is not responsible for these charges if they are applied and are your responsibility as the customer.
Please note that orders can be delayed for a variety of reasons :
1. Shipping address is incomplete/incorrect;
2. An item is currently out of stock;
3. Order is pending credit approval and verification;
4. Order is being shipped to remote country;
5. Customs has placed a hold on the order.
Please pay attention to the following important terms:
1. All countries/regions: Amazon warehouse addresses are not accepted.
2. Delivery service is not provided to European affiliated islands.
3. The United States cannot deliver to the following addresses: Alaska, American Samoa, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific, APO/FPO military address
4. Available for delivery throughout the UK (i.e., the entire UK and its affiliated islands)
British overseas territories and offshore islands (such as the British Indian Ocean Territory, the British Virgin Islands, Guernsey and Jersey, etc.) do not provide delivery services because IOSS policies cannot be applied. Please do not place an order.
Please ensure all entered information is accurate before placing your order. Our company will not be held responsible for any delivery failures caused by inaccurate information provided by the customer. We appreciate your understanding.
Shipping fee reference
Country |
State/ Territory |
Weight (lbs) |
Standard shipping fee |
Priority shipping fee |
Canada |
All |
0.0001-1.1 |
£10 |
£12 |
Canada |
All |
1.1001-4.39 |
£30 |
£35 |
Canada |
All |
4.3901-6.59 |
£35 |
£40 |
Canada |
All |
6.5901-8.79 |
£65 |
£75 |
Canada |
All |
8.7901-9.89 |
£70 |
£80 |
Canada |
All |
9.8901-13.19 |
£100 |
£115 |
Canada |
All |
13.1901+ |
£105 |
£120 |
Sweden |
All |
0.0001-1.1 |
£10 |
£15 |
Sweden |
All |
1.1001-4.39 |
£25 |
£30 |
Sweden |
All |
4.3901-6.59 |
£30 |
£35 |
Sweden |
All |
6.5901-8.79 |
£55 |
£65 |
Sweden |
All |
8.7901-9.89 |
£60 |
£70 |
Sweden |
All |
9.8901-13.19 |
£85 |
£100 |
Sweden |
All |
13.1901+ |
£90 |
£105 |
United Kingdom |
Excluding AI, BM, BFPO, IO, VG, KY, GI, GG, JE, MS, PN, SH |
0.0001-1.1 |
£10 |
£12 |
United Kingdom |
Excluding AI, BM, BFPO, IO, VG, KY, GI, GG, JE, MS, PN, SH |
1.1001-4.39 |
£15 |
£20 |
United Kingdom |
Excluding AI, BM, BFPO, IO, VG, KY, GI, GG, JE, MS, PN, SH |
4.3901-6.59 |
£20 |
£25 |
United Kingdom |
Excluding AI, BM, BFPO, IO, VG, KY, GI, GG, JE, MS, PN, SH |
6.5901-8.79 |
£35 |
£45 |
United Kingdom |
Excluding AI, BM, BFPO, IO, VG, KY, GI, GG, JE, MS, PN, SH |
8.7901-9.89 |
£40 |
£50 |
United Kingdom |
Excluding AI, BM, BFPO, IO, VG, KY, GI, GG, JE, MS, PN, SH |
9.8901-13.19 |
£55 |
£70 |
United Kingdom |
Excluding AI, BM, BFPO, IO, VG, KY, GI, GG, JE, MS, PN, SH |
13.1901+ |
£60 |
£75 |
Australia |
All |
0.0001-1.1 |
£6 |
£10 |
Australia |
All |
1.1001-4.39 |
£15 |
£20 |
Australia |
All |
4.3901-6.59 |
£15 |
£20 |
Australia |
All |
6.5901-8.79 |
£30 |
£40 |
Australia |
All |
8.7901-9.89 |
£30 |
£40 |
Australia |
All |
9.8901-13.19 |
£45 |
£60 |
Australia |
All |
13.1901+ |
£45 |
£60 |
Delivery time reference
Country | State/ Territory |
Reference Standard Time (business days) |
Reference Priority Time (business days) |
Canada | All | 15-18 | 10-13 |
Sweden | All | 12-25 | 9-16 |
United Kingdom |
Excluding AI, BM, BFPO, IO, VG, KY, GI, GG, JE, MS, PN, SH |
10-12 | 6-8 |
Australia | All | 13-23 | 6-13 |
Please note these are estimated delivery times and do not include weekends and public holidays.
REFUNDS, RETURNS AND EXCHANGES
For most regions, we accept returns up to 7 days after receipt ( customers located in the European Union have the right to cancel or return their order within 14 days of receiving it), if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at support@lovelyreborn.com with your order number and a photo of the item's condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
For specific operations and details about returns and refunds, please refer to our Return and Refund Policy.
Backorders
If your order cannot be immediately fulfilled in its entirety, we will ship the items we have in stock and the remaining items will be cancelled from your order. You may reorder once they become available again.
Package Lost
All items purchased from https://lovelyreborn.com are made pursuant to a shipment contract, meaning that the risk of loss and title for such items pass to you upon our delivery to the carrier.
About Taxes and Duties
All prices shown are exclusive of taxes. Any import taxes, duties or other related charges that may be incurred are the responsibility of the customer.
International orders may be subject to additional import taxes, duties, and handling fees. You are responsible for all import taxes and duties that may be charged when your parcel passes through Customs. Many countries do not charge import duties on private items below a certain stated value. However, you may find that you have to pay taxes when goods you have ordered from us arrive in your country.
These charges are determined by the destination country's customs authorities and are payable directly by the customer. We are unable to estimate the specific amount of these charges as they vary by country and depend on a variety of factors.
We advise you to find out about the local regulations prior to ordering from us. Lovelyreborn can not give you advice or information about tax rates and customs charges in your country.
If you refuse delivery of a parcel due to import duties or taxes, you assume all liability for all costs involved in returning the item to us.
Force majeure provisions
Force majeure encompasses, but is not limited to, exceptional social events (such as strikes, riots, wars, terrorist activities, public health incidents, pandemics, epidemics, and plagues), natural disasters (including snowstorms, hailstorms, fires, floods, landslides, earthquakes, tsunamis, typhoons, and power outages), governmental actions (such as expropriations, requisitions, restrictions, regulations, and measures), unexpected traffic accidents, changes in regulations and policies, actions or decisions of judicial authorities, delayed customs inspections, flight delays, and other unforeseeable, unavoidable, and uncontrollable circumstances or events. Under no circumstances will our company be held liable for any damages, destruction, losses, demurrage or non-fulfillment of obligations of any kind resulting from force majeure events.
Contact Us
If you need assistance of any kind, please contact us through the Contact Us or send an email to support@lovelyreborn.com. where we will assist you as soon as possible.
Last updated: Dec 30th, 2024